123
Senior Member
Has anyone encountered the following problem?
If the keypad's beep tone is set to a level of 5 or greater, the sound it creates can be either:
1. severely attentuated
2. silent
3. just right (rarely)
It works fine below a level of 5. I have two new M1KP keypads and only one behaves this way.
I don't think it has anything to do with a miswired keypad (it works fine otherwise) and I suspect its speaker, or speaker-driver circuitry, can't produce high-pitched tones.
I want to be sure it is defective before returning it for a replacement ... oh, and what's the procedure for that? Back to the supplier or directly to ELK?
If the keypad's beep tone is set to a level of 5 or greater, the sound it creates can be either:
1. severely attentuated
2. silent
3. just right (rarely)
It works fine below a level of 5. I have two new M1KP keypads and only one behaves this way.
I don't think it has anything to do with a miswired keypad (it works fine otherwise) and I suspect its speaker, or speaker-driver circuitry, can't produce high-pitched tones.
I want to be sure it is defective before returning it for a replacement ... oh, and what's the procedure for that? Back to the supplier or directly to ELK?