I also use NetCallerID (works great and cheap) that sends the info to all of my MainLobby clients as a Flash popup which can be left opened until closed, or closes after X seconds (what I currently use). In the pop up is the caller's name, phone number and their picture if I added it. MainLobby also sends a command to HS to say who the caller is over the whole house audio (if that caller is setup for that). There is also a page in MainLobby where I can see the log and time for the last X callers.