What's not there for you yet?
DEPENDABILITY is the main thing. I need a system that I can depend on without constant tinkering or "appling fixes", and then fixes for the fixes because the fix broke something else. It seems that they keep making changes to how the system works without any consideration on whom it will affect.
The one that stands out is the elimination of special characters that are heavly used in languages other than English. No notice, it was just done and the users found out the hard way when things no longer worked right.
I gave up submitting help tickets for HS1 even before HS2 was available. A few times I even went to other message boards with my problems to try and put a little pressure to get items resolved. As far as I can remember, only one of my problems were ever resolved. I just kept up adding comments to the help ticket. Rich finally came up with the answer and it was really simple. Don't remember what it was but nothing anywhere near the "guesses" that I had received from other HS support people. Ended up being fixed in less than 15 minutes but after a few months of hassle. Every other help ticket I closed because of no answer or action.
I LIKE HS1. It does everything I want it to do except VR. VR and HS has NEVER worked. Bring up HAL and it works. Bring down HAL and bring up HS and NOTHING. Finally gave up since everything else worked as I wanted.
I have used Touchpad ever since it came out and I like it but it was never completed. Great features but lots of missing needed features such as SECURITY.
It doesn't exist. The reply I got back from Rick was they never decided on what to do so it ended up that they did nothing.
I really have gone into this more than I wanted or should have but like I said, I like HS1 and the way it works. I don't like the way HS2 works, or should I say doesn't work. Just my opinions as a paying customer.
Enough said.