**XEP - System did not respond, Connection may have been terminated and gets disconnected.....

[Mp333]

The XEP nightmare..... I setup few rules in the RP and turned the computer off. Tested that it was sending me all the text messages when Armed, Disarmed and so forth. After shutting the pc for the night, it even sent me a Heartbeat text at 11pm. Next day Disarmed the M1G and nothing. Tried few other rules that would send me text nothing. Mind you all this was working the day before. I have double checked all the info in the TCP/IP, DDNS and still nothing. Tried disconnecting the power as well.
I have tried using a previous account in RP that did work and still get the same message. I can connect to the XEP and change settings and DDNS and Time Server Test OK.
I am stumped...... Here are some pics for XEP

 

[Mp333]

pic 2

 

[Mp333]

pic3

 

[jamieei]

I'm having a similar problem. XEP was reliably sending arm/disarm emails for 1 month plus then suddely stopped. I notice that when I try to send a test mail form the button on the email tab RP disconnects. No solution yet.

 

[BraveSirRobbin]

Hmmm, wonder if your ISP is blocking for some reason...

 

[Mp333]

I'm having a similar problem. XEP was reliably sending arm/disarm emails for 1 month plus then suddely stopped. I notice that when I try to send a test mail form the button on the email tab RP disconnects. No solution yet.

For the amount of money they charge for this dang thing you'd hope it would work better....

 

[Mp333]

Hmmm, wonder if your ISP is blocking for some reason...

What would they be blocking the ports 25,2101 or 2601? Or ip address?

 

[Del91574]

Port 25 is relatively common to get blocked.
 
Have you tried canyouseeme.org to test your ISP?

 

[jpmargis]

Using Comcast DNS is not recommended.  Try something else.  Google DNS works well at 8.8.8.8 and 8.8.4.4.  Others here may have additional recommendations.

 

[BraveSirRobbin]

What would they be blocking the ports 25,2101 or 2601? Or ip address?

There are common ports that get blocked on 'consumer' accounts so you aren't running webserver/mail services using a $40 per month IP connection.   Another reason (other than security) that you also never want to use ports like 80 or 8080. 
 
I'm far from an expert in this area, but have experienced various problems like this that required me to use alternate ports for email notifications.  I believe I wound up using an alternative port that my hosting site allowed for and used their smtp server for notifications.  This took a few work arounds/trys before I got it reliable.  It was nothing with the XEP hardware (IMO) more of a permissions on what was allowed, again IMO.

 

[jamieei]

Port 25 is relatively common to get blocked.
 
Have you tried canyouseeme.org to test your ISP?

 
That was it. I hadn't realized that my ISP (Comcast) might block outgoing connections as well. Apparently my setup on port 25 should never have worked:
http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/

 

[BraveSirRobbin]

Yup, one should not point to the hardware first, rather its configuration!

 

[jamieei]

But it's so much easier to blame the hardware!

 

[Mp333]

Using Comcast DNS is not recommended.  Try something else.  Google DNS works well at 8.8.8.8 and 8.8.4.4.  Others here may have additional recommendations.

I am using No-Ip and not comcast. Comcasr for ISP. Yes.
Not sure if I understand you

 

[Mp333]

But it's so much easier to blame the hardware!

+1. Forgot about the external vudu that makes it talk to the world.