remote reboot

[siafu]

Hello,
 
Is there any way to remotly reboot my WC board?
 
I'm away from the location now and the board is not responding to some commands.
 
This board has some issues, sometime it will lockup, and needs rebooting, sometime only certain commands do not work, and needs rebooting, like now, but I'm away from the board.
 
Version: v03.01.04
 
Thank you for your help.

 

[CAI_Support]

If you just save network parameters, the whole board will restart after saving that.
However, you should find the cause of the problem.  Which command does it not work?
Another thing is to consider update its firmware. It seems the board you have is 2.0.2 hardware, we already have firmware update for that board with most new features.

 

[Tschmidt]

If you just save network parameters, the whole board will restart after saving that.

 
That is good to know, I did not realize that.
 
Handy being able to reboot the board to initialize it when updating user code.
 
May want to include note about that in the next update to the User Guide.
 
BTW: Section 4.6 Timers and 6.2 Instructions - states time is in milliseconds, however section 6.4.13 Example 13, non-blocking delay states time is in micro-seconds.
 
/Tom

 

[siafu]

thank you Cai. that worked, and good to know.
 
Basically this time I could not control opening the door, it was stuck, all temps were off, but would send emails, and the clock was running.
 
I would like to send it in for an upgrade, however this board is used every day to control the heat in a building, and also does other tasks. I will send it in in June when the heat is off. How long will it take for the upgrade, basically when could I have it back?
 
How do I save all settings so I can just upload when the board in returned?
 
Thanks for your help.

 

[CAI_Support]

Hi Siafu,
 
There is no easy way to save the configuration,  Maybe the logger software can do configuration download/upload, since all the configuration can be uploaded into browser to be seen. 
 
Tom,
 
Thanks for pointed out, it should be millisecond, not microsecond.  We have update that:
http://www.cainetworks.com/manuals/webcontrol/WebControlPLCUserGuide3-02-17.pdf

 

[Tschmidt]

Thanks for pointed out, it should be millisecond, not microsecond.  We have update that:
http://www.cainetworks.com/manuals/webcontrol/WebControlPLCUserGuide3-02-17.pdf

 
That is the version I'm using. Still says microseconds:
 
<quote>
6.4.13 Example 13, Non-Blocking Delay
Non-blocking delay is expressed in PLC code as [] next to the operators. The
number inside [] is micro-seconds. The [] operation can be on both operators during
TST operations. Each input and output and VAR associated with a non-blocking
delay timer value. That value is set when I/O state is changed or VAR value being
modified. If later PLC instruction using non-blocking delay, that timer value will be
referenced. If current time is less than stored timer time plus the delay period, the
</quote>

 

[Tschmidt]

How do I save all settings so I can just upload when the board in returned?

What I have done is save screen shots to a file, then manually duplicate settings on the new board. Not very elegant but it works.

 

[siafu]

Thank you all for your help.