I need some help from someone in the community who has lots of experience with Leviton's Vizia RF+ system... I've got an OmniPro II with the Leviton Z-Wave/RS-232 module (VRC0P) to link my OmniPro to my numerous Vizia RF+ switches and other Z-Wave devices (e.g. KwikSet door locks). Most of the time things work well, but sometimes I get quite lengthy delays between issuing the lighting command to my OmniPro and the actual lighting change happening. I've also had periodic problems where some lights won't turn off after the OmniPro's automation script preprogrammed time, so apparently some of the commands get lost completely on occasion.
I'm trying to troubleshoot using the Vizia RF+ Installer Tool (ver 1.1.2.0), and I need some help interpreting the results. If I run the Hop Count And Link Quality diagnostic and specify the VRC0P as the Source Node, it reports a combination of 1 and 2 hop counts for all of my devices. Re-running this tool back to back will produce different results for the Link Quality of some of the devices. Is it normal to see a device's Link Quality go from 0% to 100% between runs?
Next I try the Test Route diagnostic, using one of my switches as the Test Node and the VRC0P as the Destination Node (it doesn't seem to work if I reverse these, so I guess the VRC0P doesn't support being the Test Node?). Repeated re-runs of this tool yield different results. For some devices Route 1 is the only one that ever passes, but sometimes all 4 routes will fail. As an example, I have a VMRX1 switch that is one (1) hop away from the VRC0P, but of the 4 routes listed in the results of the Test Route tool, it only seems to pass on Route 1... yet this switch shows ~42 Neighbor Nodes in the Installer Tool. If it has so many Neighbor Nodes, shouldn't it also have several different routes to the VRC0P? If I run the Link Quality Test diagnostic between the VRC0P and this VRMX1 switch, back-to-back re-runs yield results ranging from 0% to 100%.
A few additional notes: All of my devices have a Reverse Association back to the VRC0P (and some have additional Reverse Associations back to some of my multi-button Vizia RF+ switches). I have tried Network / Repair Network, Diagnostics / Rediscover Node\Network, and Diagnostics / Update Routes. So far I'm not seeing improvement.
I've got ~53 Vizia RF+ devices in my network. A few are on the outer perimeter of the house and probably don't see very many other devices directly, but many are in a tight enough arrangement that they should have a pretty dense mesh network. Why would I have erratic connectivity between the VRC0P and some of my devices? According to the Get Network Information / Neighbor Nodes report, my VRC0P has 30+ neighbor nodes.
Thanks in advance for any help on this.
I'm trying to troubleshoot using the Vizia RF+ Installer Tool (ver 1.1.2.0), and I need some help interpreting the results. If I run the Hop Count And Link Quality diagnostic and specify the VRC0P as the Source Node, it reports a combination of 1 and 2 hop counts for all of my devices. Re-running this tool back to back will produce different results for the Link Quality of some of the devices. Is it normal to see a device's Link Quality go from 0% to 100% between runs?
Next I try the Test Route diagnostic, using one of my switches as the Test Node and the VRC0P as the Destination Node (it doesn't seem to work if I reverse these, so I guess the VRC0P doesn't support being the Test Node?). Repeated re-runs of this tool yield different results. For some devices Route 1 is the only one that ever passes, but sometimes all 4 routes will fail. As an example, I have a VMRX1 switch that is one (1) hop away from the VRC0P, but of the 4 routes listed in the results of the Test Route tool, it only seems to pass on Route 1... yet this switch shows ~42 Neighbor Nodes in the Installer Tool. If it has so many Neighbor Nodes, shouldn't it also have several different routes to the VRC0P? If I run the Link Quality Test diagnostic between the VRC0P and this VRMX1 switch, back-to-back re-runs yield results ranging from 0% to 100%.
A few additional notes: All of my devices have a Reverse Association back to the VRC0P (and some have additional Reverse Associations back to some of my multi-button Vizia RF+ switches). I have tried Network / Repair Network, Diagnostics / Rediscover Node\Network, and Diagnostics / Update Routes. So far I'm not seeing improvement.
I've got ~53 Vizia RF+ devices in my network. A few are on the outer perimeter of the house and probably don't see very many other devices directly, but many are in a tight enough arrangement that they should have a pretty dense mesh network. Why would I have erratic connectivity between the VRC0P and some of my devices? According to the Get Network Information / Neighbor Nodes report, my VRC0P has 30+ neighbor nodes.
Thanks in advance for any help on this.