Did I kill My OPII

[GunnyMo]

  Hello everyone,
        I installed an OPII in our home back in 2006. In 2009 I had upgraded the firmware by replacing the ROM chip. Once I powered the system back up, all of my controllers were showing "No Controller Data". Shortly after starting to troubleshoot the problem, I was deployed to Afghanistan. Once I return and then retired, I just left it disconnected. Lets fast forward to yesterday when "She who shall be listened to" told me either fix it or get rid of it. I have a PCA V 3.14.760, but for the life of me cannot find my one known good USB to serial adapter. I cant connect via Ethernet due to not having a clue of the Encryption Key, or the IP address (my network has changed twice since configuring), and the laptop that had the configuration gave up the will to live. Does anyone have any suggestions on a course of action? I know this is very vague, but I really don't know what to do next. Thanks in advance for any help.
 
Gunny Mo Sends

 

[pete_c]

Lets fast forward to yesterday when "She who shall be listened to" told me either fix it or get rid of it.

 
I have heard the same from wife here relating to this or that.
 
The Leviton HAI Omnipro II panels are literally indestructible.  Rest assured that it is most likely not dead. 
 
You can see the IP and encryption keys easily with a serial connection to the panel downloading all of the data from the panel.
 
The "no controller data" message is just  that the keypads or Omnitouch screens are not talking serially to your panel. 
 
Easiest to start with PCA serially then address the issue with the keypads/touch screens.
 
You can purchase one of those USB to Serial adapters on Amazon reasonably priced delivered in two days.
 
You can also just take a keyboard, disconnect the other keypads (4 wires) and connect one keyboard with short wires to your panel and read the IP / keys from the keypad if you get it connected.

 

[GunnyMo]

Pete,
     Thank you for the quick answer. I have tried to connect just a single keyboard to the panel, and I still get "No Controller Data" I really hope I didn't kill the controller. I ordered the a USB cable last night from amazon that should be here today (thanks to Amazon Prime). would putting the old (2.10) firmware chip in hurt anything?

 

[pete_c]

@GunnyMo
 
I am guessing you have checked out the main power supply for the OPII panel to be OK (thinking its 24VAC) eh?  IE: disconnect the power supply and use a voltmeter to check it.
 
I have once seen that bursting capacitor thing near the PS input once in the last 10 years.
 
An old set of firmware chip (s) will not cause any harm.  There are a few diagnostic LEDs on the panel. 
 
I am looking to see exactly what the OPII panel diagnostic LEDs tell you as I haven't  paid attention / nor looked at them in a long time.
 
I am optimistic you panel is not dead.  I have never seen a keypad go out.   I have historically switched the A and B wires (not the 12VDC / Ground wires)
 
View attachment 6857
I am guessing you did the following to test your console connection.

 
1 - disconnected the battery in the panel
2 - unplugged the transformer
3 - disconnected the four wires going to your consoles
4 - plugged in your 24 VAC transformer and battery
5 - tested the 12VDC posts for the console connection for 12VDC voltage with a VOM
6 - taken one console over to the panel and connected it to the 12VDC, Ground, A and B terminals to test it. 
7 - tested all of the consoles one at a time in this manner
 
It's been a few years here but I did kill one Omnitouch touchscreen console by accidentally switching the two power leads with the A and B leads. 

 

[GunnyMo]

OK- connected to panel just fine, and it appears most of the settings are still there (at least what I can remember). still no good with the keypads. I've connected 3 different ones to directly to the panel, and still NO Controller Data. I'm stumped now.

 

[pete_c]

Good news GunnyMo.
 
I am guessing you checked on the console #'s on the keypad already eh?  Set one of them to #1 anyways and see if it connects.
 
Switching the A & B wires will cause no harm to the keypads.

 

[GunnyMo]

Thanks Pete,
      I have tried all different Keypad numbers, and switched the A & B wires with all of the keypads right at the panel. Nothing seems to be working. I actually have a Brand new Elk M1G sitting in my office that I was going to install it at our house in Vermont, but I may just install it here and cut my losses.

 

[pete_c]

Yeah you can call HAI and send you panel to them for service.  I do not think its that expensive. 
 
Removing the HAI can and replacing it with a larger can for the Elk M1 is really not a big deal if you have the room for it.
 
I personally like the small footprint of the OPII panel versus the Elk M1.   The oldest panel I have has been running now for over 10 years with no issues. 
 
That said the Elk M1 panel is also a very good combination security and automation panel.
 
BTW I saw your post on the Worthington Inc. forum.  Searching through the forum noticed that a lighting surge took out another users panel and showed same symptoms as yours.  He found a hole from the surge on one chip.
 
Maybe you have the same issue?
 
Sending your OPII board for repairs to HAI probably isn't that much.

 

[GunnyMo]

Thanks for all the help Pete. I think I'm going to setup the ELK today and try to get HAI to look at the OPII. I can just use that one for the house in Vermont. It's much bigger than our DC home anyway, and .'Ill need all of the extra zones on the expander anyway. I'll post when I get this setup done and let you know how it turned out.
 
Jan

 

[pete_c]

The Elk M1 panel is very well constructed.
 
Here I went to a second OPII panel mostly because I was already familiar with the first one. 
 
That said due to WAF the second panel is in a closet in a closet in a closet on one wall with one other can.  I haven't touched it in some 5 years.
 
I have more lightning issues where it sits and its been fine relating to the consoles connected to it.
 
On a recent endeavor with another alarm panel peer has had to replace parts twice last year because of lightning issues.  This though relating to grounding issues.
 
My very first security automation panel from the 1980's given a sword in the stone name had 48 zones, text to speech and X-10 automation.  It was primitive and a PITA to program.
 
I do have one OPII today expanded and its very cluttered today with two 16 port expansion boards (48 zones). and other stuff and difficult to do anything with.