I’m having an issue where my HAI Omni IIe panel can’t poll for the status of my newly installed Zwave devices (GE/Jasco switches/outlets and a Kwikset lock)
Here’s a quick synopsis of my current setup:
- Omni IIe – v3.12
- VCR0P+3 with latest firmware
- Vizia RF+ USB VRUSB-1US stick and 1.1.2.0 installer tool
- PC Dealer Access
The setup and install of the devices went smoothly with VRUSB/Installer tool but I cannot see any status from the panel when controlled manually from the switch. I am able control the Zwave devices from the Vizia RF+ tool/USB stick AND could automate the Zwave devices from the HAI panel (via the VCR0P controller). ..just no status is reported back.
I’ve read most of information here in this forum and also reached out to Leviton for help. Leviton support told me it’s an association problem with the devices since the latest VCR0P can poll for status. They wanted me to rediscovery the network, update the routes and then update the controller (from the installer tool). The rediscover works fine, but all my devices fail when trying to update the routes. I’ve tried multiple times and they always fail. As a last attempt, I deleted and recreated the network from scratch and I’m still having the same issues with when trying to update the routes. Another interesting thing I noticed is that when I go into the Diagnostics/RS232 Setup – I cannot set or remove associations. I get the error “Failed setting the association on Foyer[23], Device location:” I see all my devices listed in the dialog box as RTS devices and the VRC0P is listed on the top as a RS232 module.
I’ve strictly followed all the HAI/Leviton instructions on adding these devices but I still experience the problem. I just don’t want to keep tearing down and recreating the network every time to try another test run.
Any help would be appreciated!
Here’s a quick synopsis of my current setup:
- Omni IIe – v3.12
- VCR0P+3 with latest firmware
- Vizia RF+ USB VRUSB-1US stick and 1.1.2.0 installer tool
- PC Dealer Access
The setup and install of the devices went smoothly with VRUSB/Installer tool but I cannot see any status from the panel when controlled manually from the switch. I am able control the Zwave devices from the Vizia RF+ tool/USB stick AND could automate the Zwave devices from the HAI panel (via the VCR0P controller). ..just no status is reported back.
I’ve read most of information here in this forum and also reached out to Leviton for help. Leviton support told me it’s an association problem with the devices since the latest VCR0P can poll for status. They wanted me to rediscovery the network, update the routes and then update the controller (from the installer tool). The rediscover works fine, but all my devices fail when trying to update the routes. I’ve tried multiple times and they always fail. As a last attempt, I deleted and recreated the network from scratch and I’m still having the same issues with when trying to update the routes. Another interesting thing I noticed is that when I go into the Diagnostics/RS232 Setup – I cannot set or remove associations. I get the error “Failed setting the association on Foyer[23], Device location:” I see all my devices listed in the dialog box as RTS devices and the VRC0P is listed on the top as a RS232 module.
I’ve strictly followed all the HAI/Leviton instructions on adding these devices but I still experience the problem. I just don’t want to keep tearing down and recreating the network every time to try another test run.
Any help would be appreciated!