DEL - I haven't heard from anyone who's used the Elk designer software... sounds like you're happy with it though. Unfortunately they priced it so high and made it harder to get that I think most people just went another direction. Good point on the UL listing; for me, I have the normal keypads around the house; the touchscreen is just an add-on for convenience.
It probably comes down to what the OP wants to accomplish. Spending $1200 on a touchscreen and another $300+ on the rm designer software does seem steep to me. I'd rather spend $99 on Elve Enthusiast and a few hundred bucks on either an all-in-one, a dedicated iPad, or otherwise... and then you get the ability to run more complex rules and automation, and design screens absolutely any way you want them.
I'm not sure why SmartHome is indicating it's being discontinued; I'm pretty sure no matter what there'll always be a comparable option from Elk. Here are two other suppliers who have it:
I'm lucky in the fact that I get a lot of toys in the toybox as an integrator, license for RM designer and RMS. You can truly change and modify the entire touchscreen, buttons, and entire enviroment using RM designer. Even Elk's demos don't really show all the bells and whistles.
The pricing really isn't that bad, what you're really talking about is full retail that someone's marking up pretty high compared to what the dealer cost is. I honestly think the price you threw out there is what I'd get for one installed. The thing that most people seem to forget is that the Elk touchscreen and software is going head to head (though not apples/apples) to products like AMX and Crestron (I deal with and install both) and their interfaces that do essentially the same thing are 4-8 times the cost. If I'm doing hardcore automation and need a more robust interface, AMX or Crestron it is, getting the feed from the Elk's 232.
I can't comment on the software you're using, because I don't truly need it in my applications, nor am I familiar with the product. As I've said before, what DIY'ers can do with some hardware and software is a lot different than what I can do as a pro, as well as some of the liabilities involved, which is a huge one for me because our systems typically have a lot of life safety devices installed on them. CYOA for us.