HAI Firmware; Unit333 beeping

[JTRON]

Hello,

Long time HAI integrator here, haven't touched an HAI in a few years.
With tech support no longer available I believe I am missing a few steps.
If anybody could chime in that would be great. I also searched previous post/forums couldn't find my solution.

I have a OMNI PRO 2 running 3.12.
I just updated my pc access to latest firmware, no new firmware was available when trying to upload.
I believe 3.14A is available? Could not find a download link.

Client is experiencing random beeping UNIT333 I've seen in previous post about this, recommending to update firmware.
I've verified no sensors are causing the beeping.
I looked at the log and did not see any issues.

I've had the system powered off for a long period of time (24Hrs+)
Should be the same as clearing the EEProm correct?

We are integrating this with ELAN so my plan B will be to decommission the HAI keypad

The system is fully function with no other errors.

Any insight would be greatly appreciated.

Thank you!

 

[electron]

hi JTRON,

You can find the final official version of PC Access here. Have you been able to validate the power supply is still functioning properly? While I don't have much HAI experience myself, unexplained behaviors like these are often explained by power issues. I'd also consider the capacitors on this board as a potential culprit (there are some other threads about this).