Snaplink Mobile crashes retrieving setup from OmniPro II

I ran into a similar issue a couple of months ago. In my case, it was with SnapLink on Android.

What fixed the problem for me was when I used Dealer PC Access to write to the OP2 after making changes, I wrote the entire setup, rather than only those which I had changed. It takes longer to write to the controller, but I was then able to synchronize SnapLink with my OP2 successfully.
 
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