v1rtu0s1ty
Senior Member
Version is 1.6.6.
Loading of the software is fine. I can even see the 4 accounts. I go to setup menu and select COM1. After that, I double-click on the Typical Account then it says Retrieving Account information. Then from there, I modify the 00000000 serial number to reflect my ELK's serial number, then I click on Connection, then I click Direct using COM1. It will display the window below:
By the way Steve, thanks for helping me
and also, looking at page 50 on the manual, how will I be able to update the firmware if I keep getting the error I posted earlier even if I try to click retry or ignore. It doesn't do anything. If I hit close, it will close it but it will leave the ELKRP process running in the system. I have to go to Task Manager to kill it.
Loading of the software is fine. I can even see the 4 accounts. I go to setup menu and select COM1. After that, I double-click on the Typical Account then it says Retrieving Account information. Then from there, I modify the 00000000 serial number to reflect my ELK's serial number, then I click on Connection, then I click Direct using COM1. It will display the window below:
By the way Steve, thanks for helping me


and also, looking at page 50 on the manual, how will I be able to update the firmware if I keep getting the error I posted earlier even if I try to click retry or ignore. It doesn't do anything. If I hit close, it will close it but it will leave the ELKRP process running in the system. I have to go to Task Manager to kill it.
