OK, here is my humble, unsolicited, and probably unwanted opinion.
I’m not really that upset about the bugs that are still being found. Most of the HS users work in some tech related field and surely we all expect and can deal with some bugs. Especially since we all know that Rich and company will do everything they can to fix them and make us all happy. We know this because we have been through the bug fix process with HST many times over. As someone pointed out, HS is almost in a permanent beta state anyway.
I’m not that upset that 2.0 went from a beta to a release version overnight without a real user acceptance test on the final beta. That is nothing that I haven’t experienced before and to be honest the software shop that I work for has done the same thing when faced with tight deadlines and heavy pressures. To me, it is just semantics anyway. A large group of HS users has been whining and begging and nagging HST for this product for the better part of a year and those who weren’t posting about wanting the product to play with were all thinking it and anxiously waiting for the new version. Judging from some of the posts in any of several threads over on the HS forum these folks would have taken 2.0 in almost any state just to get their hands on it and be able to play sooner.
I’m not upset that they are charging 39 bucks for the upgrade, or 99 bucks for that matter. HA is like any other addiction; I’ll find the money somewhere.
No, what gets me, is that you have a large group of long time, loyal users who keep a vital support forum active (a forum which is advertised as the primary avenue of software support by the way). You have users who have spent their time and sometimes even money to support and promote this product and who will bend over backwards to help other HS users and in doing that, help HST. And you have users who may not have the savvy to answer every (or any) question but have been around a while and have seen the growing pains and defended HST when others start to get annoyed with it all.
I can’t speak for the rest of these users but I for one feel betrayed, lied to and a little like they think I’m an idiot or at least easily fooled. HST has been saying almost since day one that the upgrade would cost around 39 bucks. They never said that would be a limited time only price either. So when they come out and say that they are going to be nice to us and let us buy the 99 dollar upgrade for only 39 dollars if we do so in the next 30 days I too had the WTF reaction. It kind of felt like I got hit with a bucket of cold ‘we only love you for your money’ water. It would have been totally different if they had been saying 99 dollars for the upgrade all along. Don’t misunderstand me, I’ll buy it because I like HS and I don’t want to be left in the dust as HS moves to newer, bigger and better things. Just, please, don’t insult me by acting like you are doing me a favor by offering me this special deal.
Some food for thought: Imagine what this thread would be like if HST had said, ‘We know we have been saying that the upgrade will cost 39 dollars but because we love you, for the next 30 days, our existing customers can upgrade for 16 dollars.’
Would anyone be complaining about the time limit or the fact that the software is not perfect yet?
)! Seriously, we let everyone (especially Skibum) express their opinions here! These types of threads bring up the technical issues that merit concern and are worthy of our membership’s repertoire of knowledge. Of course we would like the pro's and con's of the conversation to be civilized, which they always are. 
